Description

Online Technical Support Ticket

Support is provided via email for Camsoft CNC Controller software products.

CNC Professional Online Support Tickets are processed as follows:

• Once purchased, use the basic information form to submit your support request. Please include the following:
  • The support ticket’s order number (provided in the receipt)
  • Short description of the issue
• Tickets are processed in the order in which they are received
• The initial response to your ticket may not be immediate but will be given within a maximum of 2 business days
• A ticket provides a one hour period of technical support to resolve your issue. We will contact you if the issue can’t be resolved within this support period
• The one hour period may not be provided in a continuous timeline
• Technical Support is solely provided through email
• Visit our Technical Support FAQ

If long-term support is desired, please use the contact form to inquire.

CNCPROFESSIONAL ONLINE
A partner of Camsoft Corporation

This product includes a support ticket for use within 30 days from the date of purchase.  Payment is for time and labor and is nonrefundable.  No credit for partial or incomplete use.